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ComEd Customer Scam Alert


West Chicago, Illinois: February 26, 2016 - The City of West Chicago has been alerted by ComEd of a current customer scam. ComEd has provided the following information to make customers aware:

Attention ComEd Customers: Scam Alert

ComEd has seen an increase in reports of individuals calling ComEd customers and falsely claiming their electric service will be disconnected unless payment is made. These impersonators instruct customers to buy a prepaid credit card and call back to a different phone number with the personal identification number (PIN) or other personal information. They also use a tactic called “spoofing” to manipulate the Caller ID displayed phone number so that it appears as a ComEd number.

Remember


ComEd representatives will never call you to ask you for cash or request that you purchase a prepaid credit card to make a payment on your bill. If you have concerns about the status of your account, call ComEd’s Customer Service line at: 1-800-334-7661 (1-800-EDISON1).
If you believe you have been the target of a phone scam, ComEd urges you to contact the Illinois Attorney General’s office at 1-800-386-5438 (TTY 1-800-964-3013), or visit the Illinois Attorney General's website and click on the “Protecting Consumers” link.

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West Chicago is a diverse, family-oriented community with a rich cultural mix and a proud heritage. It is the first Illinois community established by the railroads and continues to be a convenient transportation hub served by three major rail lines, Illinois' third-busiest airport and three state highways. For more information, call Rosemary Mackey, Marketing & Communications Coordinator, at (630) 293-2200 x 139.



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