What's happening: Small businesses are adopting artificial intelligence (“AI”) at record rates but share growing concerns over state AI and data privacy regulations, finds a new Chamber Technology Engagement Center (C_TECH) report.
Why it matters: Technology is a critical driver of economic success for small businesses, enabling growth, resilience, and innovation amid ongoing challenges like inflation, supply chain disruptions, and workforce shortages.
By the numbers:
- 8-in-10 small business owners credit technology with helping them cope with inflation and supply chain disruption and improving access to capital.
- 82% of small businesses using AI increased their workforce over the past year.
- 77% of small businesses that use AI report that limits on the technology would negatively impact their growth, operations, and bottom line.
Bottom line: Technology platforms empower small businesses to thrive, contribute to the U.S. economy, and strengthen local communities. Policymakers must foster an environment that supports digital tools and innovation.
